Chargeback Alerts
What can you get?
Automatically Prevent
Up to 95% of chargebacks
Our advanced system fully supports Visa, Mastercard, AMEX, and Discover, enabling you to prevent up to 95% of chargebacks. This helps you protect your business with ease and efficiency while optimizing operational performance.
3K+
Global Customers
What can we do?
Fully Automated
Instant Alerts：Receive real-time alerts before chargebacks occur, giving you the opportunity to act swiftly without involving payment processors.
Automated Refund Processing：Our system automatically processes refunds upon receiving alerts, resolving disputes quickly and significantly reducing dispute rates.
Notifications：In cases of suspected fraud or friendly fraud, you’ll be notified immediately, enabling you to take remedial actions such as halting shipments or recalling goods, effectively minimizing losses.
Dispute Resolution：Payment processors are not notified, and card networks do not count these cases towards your dispute rate. This protects your reputation and profitability by keeping your dispute metrics low.
only
Credit for Alerts:
A Unique Cost-Saving Approach
We’re the only company in the industry that offsets merchant costs through compensation credits. If any of the following issues occur, we’ll add credits to your account to reduce your bill:
1
Alerts are received for declined transactions.
2
Multiple Ethoca alerts are issued for the same transaction.
3
Both RDR and Ethoca alerts are triggered for the same transaction.
4
A chargeback occurs after receiving an alert.
5
The transaction cannot be located in your records.
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